At Katja’s Dog Treats, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at https://www.katjasdogtreats.com, make a purchase, or interact with our services.
1. Information We Collect
When you visit or make a purchase through our website, we may collect the following types of information:
-
Personal Information: Name, email address, phone number, billing and shipping address
-
Payment Details: Payment is securely processed through third-party providers (e.g. PayFast); we do not store card information.
-
Order History: Details of products you purchase
-
Browsing Data: Cookies and usage data (e.g. pages visited, items viewed)
2. How We Use Your Information
We use the information we collect to:
-
Process and ship your orders
-
Communicate with you about your orders, updates, or promotions (if subscribed)
-
Improve our website and shopping experience
-
Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal information. We may share limited data with:
-
Trusted third-party services (e.g. payment gateways, couriers, website analytics)
-
Legal authorities, if required by law or to protect our business
4. Cookies
Our site uses cookies to enhance your browsing experience and enable certain features (e.g. remembering cart items). You can disable cookies in your browser settings if you prefer.
5. Data Security
We take reasonable precautions to protect your personal information. Our website uses SSL encryption, and our payment processors adhere to the highest security standards.
6. Your Rights
You may:
-
Request access to your personal data
-
Ask us to update or delete your information
-
Unsubscribe from marketing emails at any time
To do so, contact us at:
📧 info@katjasdogtreats.com
7. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date at the top.