Effective Date: June 5, 2025
Welcome to https://www.katjasdogtreats.com. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing or purchasing from this site, you agree to the terms outlined below.
1. Use of the Website
You agree to use our website only for lawful purposes. You must not use our site in any way that may cause damage, impair access, or be illegal or fraudulent.
2. Product Information
We make every effort to display accurate product descriptions and images. However, product details (such as size, shape, or packaging) may vary slightly from photos.
If you have specific dietary concerns for your pet, please read the ingredients carefully or contact us before purchasing.
3. Orders & Payments
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All prices are listed in South African Rand (ZAR).
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Orders are confirmed once full payment is received.
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We reserve the right to refuse or cancel orders at our discretion (e.g. if a product is out of stock or mispriced).
4. Shipping & Delivery
We aim to dispatch all orders within 2–3 working days. Delivery times may vary based on your location and courier performance.
5. Returns & Refunds
Due to the nature of our treats, we do not accept returns. However, we offer refunds or replacements for damaged, spoiled, or incorrect items.
Please see our Refund & Returns Policy for more information.
6. Privacy
We value your privacy and are committed to protecting your personal data. Please review our Privacy Policy to understand how we collect and use your information.
7. Limitation of Liability
Katja’s Dog Treats is not liable for any indirect, incidental, or consequential damages related to the use of our products or website. Always supervise your pets when giving treats and follow feeding guidelines.
8. Changes to These Terms
We may update these Terms & Conditions from time to time. Continued use of the site after changes are posted constitutes your acceptance of those changes.
9. Contact Us
If you have any questions or concerns, please contact us:
📧 hello@katjasdogtreats.com